Meet our Crew

 


Carl Chung

Flight Attendant

Carl has had an interesting career journey through our airline. His first role was in an aircraft engineering and maintenance facility, where he ensured that aircraft cabins remained in prime condition. Carl then realised that he wanted to apply his love of travel and customer service to a career as a Flight Attendant.

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Carl Chung

Flight Attendant

Carl has had an interesting career journey through our airline. His first role was in an aircraft engineering and maintenance facility, where he ensured that aircraft cabins remained in prime condition. Carl then realised that he wanted to apply his love of travel and customer service to a career as a Flight Attendant. Now he enjoys working flexible shifts that give him the freedom to spend lots of time with friends and explore exciting countries such as Japan, Taiwan and China.

Why did you leave your technical role for a career with our Cabin Crew?

I love aircraft and the atmosphere at the airport, however I longed for more opportunities to interact with people face-to-face, especially those from different cities and cultures. I also admired the lifestyle of travellers and wanted to see more of the world. I knew that the Cabin Crew lifestyle was what I was looking for.

How does your maintenance experience benefit your new role?

My experience allows me to answer questions from co-workers and passengers about the technical aspects of aircraft, such as the aircraft model number or configuration, and the causes of various technical problems. I’m also able to fix minor issues in the cabin while we’re in the air, meaning that we don’t need to call maintenance crews for help.

What has motivated you to develop your career with Cathay Dragon?

I have built great relationships with many Cabin Crew members; everyone is very nice. I also enjoy the flexibility of the rostering system. I believe that it will keep getting better and better, and this makes me feel great!

What is the most rewarding thing about working for Cathay Dragon?

When people ask what my job is I say, “I am part of the Cabin Crew at Cathay Dragon” and everyone knows what that means. Cathay Dragon has a good reputation and that is something I feel really proud of!

What have you gained from your career with Cabin Crew to date?

I have gained many more interesting experiences to share with my family now, such as stories of celebrity encounters and of my travels to the Great Wall of China while on vacation. I’m grateful to be able to share the happiness of my travels with my family; it has helped to create a closer bond between us.

What activities do you participate in that enrich your career and life?

We have a basketball group that meets every two weeks. It can sometimes be difficult to get enough exercise in this job and so basketball is great for our fitness and concentration levels. I have also participated in many training activities that have taught me a lot about aviation, particularly aircraft and airline operation. Senior crew always try to teach us and answer questions and this has been great for my career development.

How would you describe you career so far?

Free, happy and always learning!

 

Ivis Lai

Inflight Service Manager

Ivis has spent the past 23 years developing a fulfilling inflight career at Cathay Dragon. As an Inflight Service Manager, she enjoys the great sense of responsibility she has for the safety of passengers and constantly feels amazed by the uniqueness of having a career that allows her to work in the air.

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Carol Lai

Senior Purser

Carol joined Cathay Dragon’s Cabin Crew as a Flight Attendant more than a decade ago, after finishing her university studies and realising that she had a keen interest in aviation. Now a Senior Purser, she enjoys an exciting leadership role managing the inflight team.

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Cassie Chan

Flight Attendant

Cassie, who has been a Flight Attendant for two years, enjoys having a career that provides the freedom to pursue her interests in and outside of work. She appreciates the stability of her role, and being able to combine her love of travelling around the world with the opportunity to explore her potential as a professional Cabin Crew member.

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Cassie Chan

Flight Attendant

Cassie, who has been a Flight Attendant for two years, enjoys having a career that provides the freedom to pursue her interests in and outside of work. She appreciates the stability of her role, and being able to combine her love of travelling around the world with the opportunity to explore her potential as a professional Cabin Crew member.

What is the most rewarding part of your career?

Working alongside my classmates, my lifelong buddies. They’re not just colleagues, they’re also my family. I am so blessed, it is such an honour to experience every precious moment together. I hope that our friendship stays evergreen.

How has being part of Cabin Crew assisted in your development?

I continually try to improve myself, and facing different challenges and serving people from a wide range of countries every day helps me to achieve that. A positive attitude is essential for dealing with the demands of the role. We’re not only service providers but also safety officers, and this has helped me to become more detail-oriented as the smallest change can make a big difference on board. The role has helped me to become a more intuitive person and more enlightened, as I’m exposed to diverse perspectives and points of view.

Can you describe your overall experience at Cathay Dragon?

I am proud to be part of Cathay Dragon. I have learned a lot from my colleagues and from many valuable practical experiences. I have grown and become far more confident when dealing with different situations.

 

Jeremy Ng

Flight Attendant

Jeremy’s desire to join Cabin Crew began at childhood. He has vivid memories of landing at Hong Kong International Airport during a typhoon and, upon hearing the applause from passengers on touchdown, hoping to one day be responsible for ensuring people’s safety on board.

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